Craftsman hand tools have an unlimited lifetime warranty. This lifetime warranty program was instituted by Sears when they began selling the Craftsman line in 1927 and was one of the fundamental reasons for the early financial success of the company. This warranty program requires no receipt or dated proof of purchase. The owner has merely to bring the item into a local retail store and it is replaced free of charge. The unlimited lifetime warranty is voided if the tool is used in an industrial or commercial environment. For these situations, there is a special unlimited warranty program.
A common misconception among consumers still exists that the lifetime warranty includes Craftsman power tools and precision hand tools. Craftsman portable power tools, bench power tools, air compressors, powered lawn & garden products and other powered items carry various warranties while many specialty hand tools such as torque wrenches, except beam-type torque wrenches which carry a Lifetime Warranty, and work lights carry a one year warranty. Sears offers Merchandise Replacement Agreements and Master Protection Agreements on most of their tools that extends the basic warranty and includes yearly maintenance checks. Repair Protection Agreements are available exclusively on powered Lawn & Garden products and are nearly identical to the Master Protection Agreements except lack the yearly maintenance checks.
The hand tool lifetime warranty is also in effect on many Craftsman Lawn & Garden products including rakes, shovels, clippers, brooms, trowels, pruners, hoses, sprinklers, hose nozzles and other small gardening hand tools.
In 2003 Sears removed the lifetime warranty from Craftsman flashlights. Another limitation to the warranty introduced in 2003 Craftsman tape measures carry a lifetime warranty on all parts except the blade itself. Replacement blades, however, were made available for purchase from the stores to offset this policy.
After the merger, Kmart began selling Craftsman products; Kmart stores will also honor the lifetime warranties on any hand tools. (Wikipedia)
A common misconception among consumers still exists that the lifetime warranty includes Craftsman power tools and precision hand tools. Craftsman portable power tools, bench power tools, air compressors, powered lawn & garden products and other powered items carry various warranties while many specialty hand tools such as torque wrenches, except beam-type torque wrenches which carry a Lifetime Warranty, and work lights carry a one year warranty. Sears offers Merchandise Replacement Agreements and Master Protection Agreements on most of their tools that extends the basic warranty and includes yearly maintenance checks. Repair Protection Agreements are available exclusively on powered Lawn & Garden products and are nearly identical to the Master Protection Agreements except lack the yearly maintenance checks.
The hand tool lifetime warranty is also in effect on many Craftsman Lawn & Garden products including rakes, shovels, clippers, brooms, trowels, pruners, hoses, sprinklers, hose nozzles and other small gardening hand tools.
In 2003 Sears removed the lifetime warranty from Craftsman flashlights. Another limitation to the warranty introduced in 2003 Craftsman tape measures carry a lifetime warranty on all parts except the blade itself. Replacement blades, however, were made available for purchase from the stores to offset this policy.
After the merger, Kmart began selling Craftsman products; Kmart stores will also honor the lifetime warranties on any hand tools. (Wikipedia)
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